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Privacy Policy

Last Updated: January 27, 2026

1. Introduction

Welcome to Yampli. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application and services.

Yampli ("we," "our," or "us") operates a gamified restaurant discovery and loyalty platform. This policy applies to all users of our mobile application, whether you're a customer discovering restaurants or a restaurant partner.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account using Google or Apple Sign-In, we collect your name, email address, and profile picture from your chosen authentication provider.
  • Profile Data: Optional information you choose to add to your profile, such as your username and preferences.
  • Communication Data: Messages or feedback you send to us through the app or customer support channels.

2.2 Automatically Collected Information

  • Location Data: With your permission, we collect your device's location to help you discover nearby restaurants and verify check-ins. You can control location permissions through your device settings.
  • Usage Data: Information about how you use the app, including restaurants visited, coins earned, rewards redeemed, and gameplay activity.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • QR Code Scans: Records of QR codes scanned for earning and redeeming Yampli Coins.

2.3 Information from Third Parties

  • Authentication Providers: Basic profile information from Google or Apple when you sign in.
  • Partner Restaurants: Validation of your visits and reward redemptions at partner locations.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To operate the Yampli platform, process transactions, award coins, and enable reward redemption.
  • Location-Based Features: To show you nearby restaurants, verify check-ins, and enable conquest mechanics.
  • Gamification: To track your progress, achievements, leaderboards, and competitive gameplay features.
  • Account Management: To create and manage your account, authenticate your identity, and provide customer support.
  • Analytics: To understand usage patterns, improve our services, and provide insights to restaurant partners.
  • Communications: To send you service notifications, updates, promotional offers, and respond to your inquiries.
  • Security: To detect and prevent fraud, abuse, and security incidents.
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Restaurant Partners

When you visit a partner restaurant or redeem rewards, we share necessary information (visit timestamp, rewards redeemed) with that specific restaurant. Partner restaurants see anonymized analytics about customer engagement.

4.2 With Service Providers

We work with third-party service providers who help us operate our platform, including:

  • Cloud hosting and storage providers
  • Authentication services (Google, Apple)
  • Analytics and performance monitoring services
  • Customer support tools
  • Payment processors

4.3 For Legal Reasons

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Respond to emergency situations

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data centers with industry-standard certifications

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (right to be forgotten).
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to certain processing of your personal data.
  • Restriction: Request restriction of processing your data.
  • Withdraw Consent: Withdraw consent for data processing where we rely on consent.

To exercise these rights, please contact us at privacy@yampli.com. We will respond to your request within 30 days.

8. Location Data and Permissions

Our app requires location access to function properly. We use your location to:

  • Show nearby restaurants on the map
  • Verify check-ins and award Yampli Coins
  • Enable restaurant conquest features
  • Provide personalized recommendations

You can control location permissions through your device settings. Disabling location access will limit certain features of the app. We do not track your location when you're not actively using the app unless you've enabled background location for specific features.

9. Children's Privacy

Yampli is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though disabling cookies may affect app functionality.

12. Third-Party Links and Services

Our app may contain links to third-party websites, services, or restaurants. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Posting the updated policy in the app
  • Sending you an email notification
  • Displaying a prominent notice in the app

Your continued use of Yampli after changes become effective constitutes acceptance of the updated privacy policy.

14. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: partner@yampli.com
Support: partner@yampli.com
Address: Bacicev prilaz 14, 52100 Pula

15. Region-Specific Provisions

15.1 European Union (GDPR)

If you are located in the EU/EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

15.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information (we do not sell personal information).

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